Get in touch

Receptionist on phone

Get in touch

Here at NHFT we love hearing from you. On these pages you will find all the information you need to get in touch with us. 

General Enquiries

Receptionist on telephone

Got a general enquiry?

The Berrywood Hospital main switchboard is available 24 hours a day on 01604 682682. Alternatively, you can contact St Mary's Hospital main switchboard on 01536 410141.


Smiling across table

Need info or wish to feedback on our services?

Our Patient Advice and Liaison service (PALs) is here to support you. PALs is a free and confidential service for people who would like information about, or to comment on, any aspect of the services.

Find out more

Making a complaint


Wish to make a complaint?

If you are a service user, carer, friend or relative, or if you have been affected or are likely to be affected by something the Trust has done, or should have done, you can make a complaint.

Find out how to make a complaint

FOI or medical record

Staff with medicine trolly

Want to make an FOI or medical record request?

The Freedom of Information Act 2000 provides a right of access to a wide range of information held by public authorities, including the NHS. The purpose is to promote greater openness and accountability. The Data Protection Act 1998 also allows you to find out what information about you is held on computer and in certain manual records. This is known as ‘right of subject access’.

Find out more and see past FOI responses

Media enquiries

Trust news

Media enquiry or interview request?

All media enquiries or interview requests should be sent to our communications team either by email or by phoning 01536 452132.

Social Media

Man with tablet

Like, Follow, Share, Tweet, Pin, Watch

You can get in touch and find our latest updates via:


Nurses team meeting

Want to work for us?

We list our latest vacancies on the jobs and careers pages. Here, we also include information about what it is like to work for us..

Visit our careers pages

Counter fraud


Help us to counter fraud

If anyone has a suspicion that fraud has been or is being committed against the Trust, please contact the Trust's Local Counter Fraud Specialist Neil Mohan or report it directly to NHS protect via

I need help

Nurse in pink and patient

Do you need urgent help?

If you are feeling unwell or are worried about someone, we have developed a page of advice and contact details to help you decide who to contact.

Visit the help page